Director, Talent Acquisition

Director, Talent Acquisition

About KBS 

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we are looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. 

If this sounds like you, then why wait, APPLY TODAY!! 

About the Role

We are seeking a Director of Talent Acquisition to lead and scale our recruiting strategy across both high-volume field hiring and corporate recruiting. This leader will drive the development of a unified, tech-enabled hiring function that delivers exceptional candidate experiences and meets the fast-paced needs of our growing organization.

You’ll be responsible for overseeing a team of recruiters who support hiring across all business lines, ensuring consistency, speed, and quality. The ideal candidate combines deep operational expertise in high-volume recruiting with strategic leadership for corporate and professional roles. Experience with Paradox and technology-enabled recruiting processes is essential.

Key Responsibilities

Talent Strategy & Leadership

• Develop and execute a comprehensive talent acquisition strategy aligned with business growth goals.
• Lead, mentor, and develop a high-performing Talent Acquisition team focused on operational excellence, scalability, and candidate experience.
• Partner with HR and business leaders to forecast hiring needs and deliver hiring plans that support organizational objectives.
• Build scalable recruiting programs, processes, and infrastructure to support continued growth and operational excellence.

High-Volume Field Hiring

• Oversee and optimize recruiting operations for large-scale, distributed, and hourly workforce hiring.
• Leverage Paradox to automate candidate engagement, pre-screening, and interview scheduling for field positions.
• Partner with field operations leadership to align talent acquisition efforts with location-level workforce needs and seasonal demand.
• Monitor performance metrics such as time-to-fill, offer acceptance, and candidate satisfaction across field hiring.

Corporate & Professional Recruiting

• Lead recruitment efforts for corporate functions including HR, Finance, IT, Commercial, and Operations leadership roles.
• Develop sourcing and talent pipelining strategies for hard-to-fill and specialized positions.
• Ensure a best-in-class experience for professional and leadership candidates that reflects the company’s brand and culture.
• Partner with hiring managers and executives to build strong assessment, interview, and selection processes.

Technology & Process Optimization

• Drive adoption and optimization of Paradox and other recruiting technologies to streamline workflows and improve candidate communication.
• Use analytics and dashboards to measure recruiter performance, hiring efficiency, and candidate engagement outcomes.
• Continuously identify and implement process improvements to increase speed and scalability while maintaining quality of hire.

Employer Brand & Candidate Experience

• Promote a consistent, high-quality candidate experience across all recruiting channels.
• Champion diversity, equity, and inclusion initiatives throughout the talent acquisition process.

Qualifications

• 8+ years of progressive experience in talent acquisition, including 3+ years in a leadership role overseeing both high-volume and corporate recruiting.
• Proven success managing large-scale or multi-location recruiting operations (e.g., retail, hospitality, manufacturing, logistics, or service industries).
• Hands-on experience implementing and managing Paradox or similar conversational recruiting platforms.
• Strong understanding of recruiting analytics, workforce planning, and data-driven process improvement.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor’s degree in Human Resources, Business Administration, or related field
• Bilingual (English/Spanish)

Preferred Skills & Competencies

• Demonstrated ability to balance high-volume field hiring with strategic corporate talent acquisition.
• Data-driven mindset with the ability to translate insights into actionable strategies.
• Strong business acumen and consultative approach to partnering with leaders across departments.
• Passion for innovation, automation, and continuous improvement in recruiting processes.