Robotics Implementation Lead

Robotics Implementation Lead

Position Summary

The Robotics Implementation Lead oversees the deployment, optimization, and operational success of robotic cleaning solutions across customer sites. This role manages end‑to‑end implementation activities, provides direct leadership to support staff, ensures technical accuracy, and drives continuous improvement throughout the deployment lifecycle. Working closely with the Director of Robotics Implementation, this position collaborates with field operations, engineering teams, and customer stakeholders to ensure robots are configured, deployed, and maintained to the highest standards.

Remote opportunity anywhere in the US with 60% travel.

Duties and Responsibilities

• Lead remote and in-person training for field teams using train-the-trainer methodology.
• Lead initial robot deployments including mapping, performance optimization, and validation.
• Provide on-site support during deployments and early-stage operations.
• Serve as the Robotics Subject Matter Expert (SME), offering expertise across deployment, operation, and troubleshooting
• Monitor robot performance and report observations promptly.
• Document metrics and support preparation of recap reports for leadership.
• Troubleshoot technical or operational issues.
• Work closely with the Robotics Implementation Director to share field insights and ensure any technical issues or anomalies are address promptly
• Support cross-functionally with additional robot testing when coverage gaps arise, ensuring continuous support and oversight of robotic operations
• Support with robot demos at customer sites as needed based on the business need
• Communicate clearly with stakeholders and provide deployment updates.

 Leadership Capabilities

• Inspire and influence others
• Build talent and teams
• Ensure standards and compliance

 Experience Requirements

•  Must be Fluent in Spanish with experience leading and training multilingual teams
• 3+ years of management experience required, preferably in janitorial or building maintenance/service industry
• Experience in commercial cleaning and knowledge of cleaning protocols and equipment
• Experience managing or supporting retail cleaning operations in high-traffic environments
• Hands-on experience with emerging technologies, particularly robotic cleaning systems
• Strong observational and analytical skills
• Excellent communication skills
• Detail-oriented and proactive
• Ability to work independently and collaboratively
• Ability to travel Nationwide up to 60%

 Education

• Associate or bachelor’s Degree in a related field