Senior HR Onboarding Manager

Senior HR Onboarding Manager

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

If this sounds like you, then why wait, APPLY TODAY!!

Job Overview:

$110000  - $130000 

Position Summary:

Leads and directs the HR Compliance Specialist (HRCS) team, ensuring adherence to employment regulations and documentation requirements including Form I-9, E-Verify, background checks, and drug screenings. Serves as a subject matter expert in HR compliance, overseeing onboarding file reviews, employment verification, and related practices. This role drives operational excellence, legal compliance, and a positive onboarding experience by streamlining processes, tracking key metrics, and fostering strong cross-functional collaboration. Plays a strategic role in identifying and implementing process improvements to enhance efficiency, consistency, and compliance across the onboarding function.

Duties and Responsibilities:

• Lead and manage the HR Compliance Specialist (HRCS) team, overseeing day-to-day operations, workload, and team performance.
• Hire and train new HRCS team members; ensure appropriate staffing based on hiring trends and turnover.
• Assist in developing and implementing team performance metrics; conduct regular performance reviews, coaching, and disciplinary actions when needed.
• Provide ongoing mentorship and ensure the team is trained in new regulations, compliance procedures, and process updates.
• Serve as the primary escalation point for complex onboarding or documentation issues and audit inquiries.
• Oversee onboarding file reviews and employment verification processes to ensure accuracy, completeness, and legal adherence.
• Ensure full compliance with employment regulations and onboarding requirements, including Form I-9, E-Verify, Form W-4, and required pre-employment screenings such as background checks and drug tests.
• Maintain audit readiness and lead preparation efforts for internal, customer, or governmental audits.
• Participate actively on the HR Compliance Committee and contribute to compliance strategy and risk mitigation efforts.
• Identify, track, and resolve onboarding issues in a timely manner, ensuring effective communication with employees and hiring managers.
• Monitor and report on compliance activities and develop recommendations for process improvements based on findings.
• Design and implement a personalized, timely onboarding experience that effectively transitions to the employee experience and training teams.
• Evaluate and enhance onboarding processes using data, feedback, and best practices to ensure consistency, compliance, and engagement.
• Identify gaps and opportunities within onboarding and compliance workflows; develop and implement scalable solutions.
• Define and track key performance indicators (KPIs) related to onboarding effectiveness, compliance accuracy, and employee retention.
• Report regularly to senior leadership on onboarding and compliance outcomes, trends, and areas for continuous improvement.
• Lead special projects and support company-wide initiatives aimed at enhancing the onboarding and compliance experience

Knowledge, Skills and Competencies:

• Strong understanding of onboarding best practices and HR technology systems
• In-depth knowledge of federal, state, and local employment laws and compliance (e.g., I-9, E-Verify)
• Familiarity with HR operations and employee lifecycle management
• Exceptional leadership, coaching, and team development
• Strong project management, time management, and organizational skills
• Excellent written and verbal communication
• Technologically savvy; proficient in Microsoft Office Suite
• Analytical and data-driven; able to synthesize metrics into actionable improvements
• Integrity and Trust
• Agile Learner
• Business Acumen
• Approachable and Collaborative
• Problem Solver
• Change Management

Experience / Education Required:

• 7+ years of progressive experience in HR or talent acquisition, including 3+ years in HR compliance or onboarding
• 3+ years in a leadership role with direct team management
• Experience implementing onboarding strategies and legal compliance programs in a corporate or multi-location setting
• BS/BA in Human Resources, Business Administration, or related field
• Preferred but not required. HR certifications (PHR, SHRM-CP, SPHR, or SHRM-SCP)

Benefits: 

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! 

• Paid Time Off 
• Paid Holidays 
• Sick Time 
• Life Insurance 
• Short Term Disability – Employer paid 
• Long Term Disability  
• Supplemental Health Insurance (E.G., Accident) 
• 401k plan with a match or Non-qualified Deferred Compensation Plan 
• Pet Insurance 
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics  

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.